Last updated: 23 October 2026
In the app (fastest)
Open the IB2broker app or app.ib2broker.com and sign in. Go to Account, then tap Delete account, type DELETE and confirm. Your account is deleted straight away.
By email
If you can't sign in, email [email protected] from the email address on your account with the subject "Delete my account". We delete it within 7 days and confirm by email.
What is deleted (IBs)
Your login, profile, verification selfie and documents, applications, reviews, saved deals, preferences and notifications. This can't be undone.
Brokers who unlocked your profile before you deleted it keep the contact details they already received, as you agreed when you applied.
What is deleted (brokers)
Your login is deleted, your company is closed, your deals are taken down and open applications are removed.
We keep billing records (wallet payments and unlock history) for as long as the law requires, usually up to 7 years, and we contact you to settle any wallet balance.
Questions
See our Privacy policy or email [email protected].